{"id":5653,"date":"2026-03-27T14:40:15","date_gmt":"2026-03-27T14:40:15","guid":{"rendered":"http:\/\/latorretadelllac.com\/termes-i-condicions\/"},"modified":"2026-06-26T01:19:47","modified_gmt":"2026-06-26T01:19:47","slug":"termes-i-condicions","status":"publish","type":"page","link":"https:\/\/www.latorretadelllac.com\/ca\/termes-i-condicions\/","title":{"rendered":"Termes i condicions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5653\" class=\"elementor elementor-5653 elementor-908\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb33ba3 e-con-full e-flex e-con e-parent\" data-id=\"fb33ba3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-98f6666 e-con-full e-flex e-con e-child\" data-id=\"98f6666\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42e5f85 e-con-full e-flex e-con e-child\" data-id=\"42e5f85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-7bdad07 e-con-full e-flex e-con e-child\" data-id=\"7bdad07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca7ee5e elementor-widget elementor-widget-heading\" data-id=\"ca7ee5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Termes i condicions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-539ff96 e-con-full e-flex e-con e-child\" data-id=\"539ff96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-777475c elementor-widget elementor-widget-text-editor\" data-id=\"777475c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>TERMES I CONDICIONS D&#8217;\u00daS I CONTRACTACI\u00d3<\/strong><\/p>\n<p><strong>Apartaments Boutique La Torreta del Llac  <\/strong><\/p>\n<p><strong>1. DADES IDENTIFICATIVES<\/strong><br\/> <span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">&#8211;<\/span> Nom comercial: Apartaments Boutique La Torreta del Llac<br\/> &#8211; Titular: La Torreta del Llac SL<br\/> &#8211; NIF: B17852302<br\/> &#8211; Adre\u00e7a: Doctor Piguillem 9, 17520 Puigcerd\u00e0<br\/> &#8211; Correu electr\u00f2nic: info@latorretadelllac.com<br\/> &#8211; Tel\u00e8fon: 696 480 351 \/ 972 883 164<\/p>\n<p><strong>2. OBJECTE<\/strong> <span style=\"letter-spacing: -0.1px;\"><br\/>Aquest document regula l&#8217;acc\u00e9s, la navegaci\u00f3 i l&#8217;\u00fas del lloc web, aix\u00ed com la contractaci\u00f3 dels serveis d&#8217;allotjament.<\/span><\/p>\n<p>L\u00fas del lloc web implica lacceptaci\u00f3 plena daquestes condicions.<\/p>\n<p><strong>3. CONDICIONS DE RESERVA<br><\/strong><\/p>\n<p><span style=\"font-weight: bolder; letter-spacing: -0.1px;\">3.1 Proc\u00e9s de reserva<span style=\"font-family: -apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;\"><br\/><\/span><\/span> <span style=\"letter-spacing: -0.1px;\">Les reserves es poden fer a trav\u00e9s del web oficial, plataformes externes o contacte directe.<\/span><\/p>\n<p>La reserva es considerar\u00e0 confirmada una vegada:<br\/> &#8211; S&#8217;ha completat el pagament (total o parcial).<br\/> &#8211; S&#8217;ha enviat la confirmaci\u00f3 per correu electr\u00f2nic.<\/p>\n<p><strong>3.2 Edat m\u00ednima<\/strong><br\/> El titular de la reserva ha de ser m\u00e9s gran de 18 anys.<\/p>\n<p><strong>4. PREUS I PAGAMENTS<\/strong><br\/> Els preus inclouen IVA.<br\/> <span style=\"letter-spacing: -0.1px;\">La taxa tur\u00edstica est\u00e0 inclosa.<br\/> Es requerir\u00e0 un pagament anticipat per confirmar la reserva.<\/span><\/p>\n<p><span style=\"font-weight: bolder; letter-spacing: -0.1px;\">5. POL\u00cdTICA DE CANCEL\u00b7LACI\u00d3<br\/><\/span> <span style=\"letter-spacing: -0.1px;\">Cancel\u00b7laci\u00f3 gratu\u00efta fins a 31 dies abans de l&#8217;arribada.<br\/> En cas de cancel\u00b7laci\u00f3 fora d&#8217;aquest termini o no presentaci\u00f3, es cobrar\u00e0 el 100% de l&#8217;estada.<\/span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"><br><\/span><\/p>\n<p><strong>6. POL\u00cdTIQUES DE L&#8217;ALLOTJAMENT<br><\/strong><br><span style=\"font-weight: bolder; letter-spacing: -0.1px;\">6.1 Hora d&#8217;entrada i eixida<\/span><br style=\"letter-spacing: -0.1px;\"\/> &#8211; Check-in: a partir de les 13.30.<br\/> &#8211; Check-out: fins a les 11.00.<br\/> Cal que comuniqueu l&#8217;hora d&#8217;arribada aproximada. L\u00b4establiment sol\u00b7licitar\u00e0 documentaci\u00f3 d\u00b4identitat segons la normativa vigent. <\/p>\n<p><strong>6.2 Nens<\/strong><br\/> &#8211; De 0 a 2 anys: gratu\u00eft.<br\/> &#8211; A partir de 2 anys es considera adult: tarifa est\u00e0ndard.<\/p>\n<p><strong>6.3 Mascotes<\/strong><br\/> S&#8217;admeten a petici\u00f3 pr\u00e8via i confirmaci\u00f3 per part de l&#8217;establiment.<\/p>\n<p><strong>6.4 Neteja<\/strong><br\/> L&#8217;establiment podr\u00e0 fer tasques de neteja de l&#8217;apartament en horari de 10:00 a 14:00, picant pr\u00e8viament al timbre de l&#8217;apartament.<\/p>\n<p><strong>6.5 Aparcament<\/strong><br\/> L\u00b4apartament loft disposa d\u00b4una pla\u00e7a d\u00b4aparcament privada.<\/p>\n<p><strong>7. NORMES D&#8217;\u00daS<\/strong><span style=\"font-family: -apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;\"><span style=\"font-size: 14.4px;\"><br\/><\/span><\/span> <span style=\"letter-spacing: -0.1px;\">&#8211;<\/span> <span style=\"font-size: 14.4px;\">Els clients es comprometen a fer un \u00fas adequat de les instal\u00b7lacions.<br\/><\/span> <span style=\"letter-spacing: -0.1px;\">&#8211; Respectar el descans dels altres hostes.<\/span><br\/> <span style=\"font-size: 14.4px;\">&#8211; No superar la capacitat m\u00e0xima.<\/span><br\/> &#8211; No fer festes.<\/p>\n<p><strong>7.1 Soroll<\/strong><br\/> Cal respectar el silenci especialment entre les 00.00 i les 08.00. En cas d&#8217;incompliment greu, l&#8217;establiment es reserva el dret de finalitzar l&#8217;estada sense reemborsament. <\/p>\n<p><strong>7.2 Prohibit fumar<\/strong><br\/> No es permet fumar a l\u00b4interior de l\u00b4allotjament. Queda prohibit encendre espelmes, petards o qualsevol element amb flama per motius de seguretat. <\/p>\n<p><strong>7.3 \u00das responsable<\/strong><br\/> En sortir de l&#8217;apartament, es recomana comprovar que les aixetes, els llums i els aparells d&#8217;aire condicionat estiguin apagats.<\/p>\n<p><strong>8. VIDEOVIGIL\u00c0NCIA<\/strong><br\/> L&#8217;establiment disposa de c\u00e0meres de seguretat a les zones comunes (acc\u00e9s i aparcament) amb finalitat de seguretat, d&#8217;acord amb la normativa de protecci\u00f3 de dades vigent.<\/p>\n<p><strong>9. DANYS I RESPONSABILITAT<\/strong><br\/> <span style=\"letter-spacing: -0.1px;\">El client \u00e9s responsable dels danys causats durant la vostra estada. Lestabliment podr\u00e0 reclamar els costos de reparaci\u00f3 corresponents.<\/span><\/p>\n<p><strong>10. RESPONSABILITAT<\/strong><br\/> La Torreta del Llac no es fa responsable de:<br\/> &#8211; P\u00e8rdues o robatoris dobjectes personals.<br\/> \u2013 Interrupcions del servei per causes de for\u00e7a major.<\/p>\n<p><strong style=\"letter-spacing: -0.1px;\">11. PROTECCI\u00d3 DE DADES<\/strong> <span style=\"letter-spacing: -0.1px;\"><b>(RGPD)<br\/><\/b> &#8211; Responsable: La Torreta del Llac SL.<\/span><br\/> <span style=\"font-size: 14.4px;\">&#8211; Finalitat: gesti\u00f3 de reserves i atenci\u00f3 al client.<\/span><br\/> \u2013 Base legal: execuci\u00f3 del contracte i compliment d&#8217;obligacions legals.<br\/> \u2013 Conservaci\u00f3: durant el temps necessari segons la normativa aplicable.<br\/> &#8211; Drets: acc\u00e9s, rectificaci\u00f3, supressi\u00f3 i altres drets mitjan\u00e7ant info@latorretadelllac.com.<\/p>\n<p>Per a m\u00e9s informaci\u00f3, consulteu la Pol\u00edtica de Privadesa.<\/p>\n<p><strong>12. PROPIETAT INTEL\u00b7LECTUAL<\/strong><br\/> Els continguts del lloc web s\u00f3n propietat de La Torreta del Llac o disposen de llic\u00e8ncia. Queda prohibida la reproducci\u00f3 sense autoritzaci\u00f3. <\/p>\n<p><strong>13. LLIC\u00c8NCIES D&#8217;ACTIVITAT<\/strong><br\/> &#8211; HUTG-10282<br\/> &#8211; HUTG-10283<br\/> &#8211; HUTG-10284<br\/> &#8211; HUTG-10285<br\/> Llic\u00e8ncia municipal dobertura i funcionament. Registre mercantil de Girona: Tom 2300, Full GI-380302.<\/p>\n<p><strong>14. LEGISLACI\u00d3 APLICABLE<\/strong><br\/> Aquestes condicions es regeixen per la legislaci\u00f3 espanyola.<\/p>\n<p><strong>15. CONTACTE<\/strong><br\/> &#8211; Email: info@latorretadelllac.com<br\/> &#8211; Tel\u00e8fon: 696 480 351 \/ 972 883 164<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMES I CONDICIONS D&#8217;\u00daS I CONTRACTACI\u00d3 Apartaments Boutique La Torreta del Llac 1. DADES IDENTIFICATIVES &#8211; Nom comercial: Apartaments Boutique La Torreta del Llac &#8211; Titular: La Torreta del Llac SL &#8211; NIF: B17852302 &#8211; Adre\u00e7a: Doctor Piguillem 9, 17520 Puigcerd\u00e0 &#8211; Correu electr\u00f2nic: info@latorretadelllac.com &#8211; Tel\u00e8fon: 696 480 351 \/ 972 883 164 2. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":18,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"footnotes":""},"class_list":["post-5653","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/pages\/5653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/comments?post=5653"}],"version-history":[{"count":0,"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/pages\/5653\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.latorretadelllac.com\/ca\/wp-json\/wp\/v2\/media?parent=5653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}