{"id":5686,"date":"2026-03-27T14:40:15","date_gmt":"2026-03-27T14:40:15","guid":{"rendered":"http:\/\/latorretadelllac.com\/terms-and-conditions\/"},"modified":"2026-06-26T01:21:00","modified_gmt":"2026-06-26T01:21:00","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.latorretadelllac.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5686\" class=\"elementor elementor-5686 elementor-908\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb33ba3 e-con-full e-flex e-con e-parent\" data-id=\"fb33ba3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-98f6666 e-con-full e-flex e-con e-child\" data-id=\"98f6666\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42e5f85 e-con-full e-flex e-con e-child\" data-id=\"42e5f85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-7bdad07 e-con-full e-flex e-con e-child\" data-id=\"7bdad07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca7ee5e elementor-widget elementor-widget-heading\" data-id=\"ca7ee5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-539ff96 e-con-full e-flex e-con e-child\" data-id=\"539ff96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-777475c elementor-widget elementor-widget-text-editor\" data-id=\"777475c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>TERMS AND CONDITIONS OF USE AND CONTRACTING<\/strong><\/p>\n<p><strong>La Torreta del Llac Boutique Apartments  <\/strong><\/p>\n<p><strong>1. IDENTIFICATION DATA<\/strong><br\/> &#8211; Commercial<span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"> name <\/span>: Boutique Apartments La Torreta del Llac<br\/>&#8211; Owner: La Torreta del Llac SL <br\/>&#8211; NIF: B17852302 <br\/>&#8211; Address: Doctor Piguillem 9, 17520 Puigcerd\u00e0 <br\/>&#8211; E-mail: info@latorretadelllac.com <br\/>&#8211; Telephone: 696 480 351 \/ 972 883 164<\/p>\n<p><strong>2. OBJECT<\/strong><span style=\"letter-spacing: -0.1px;\"> <br\/>This document regulates the access, navigation and use of the website, as well as the contracting of hosting services.<\/span><\/p>\n<p>Use of the website implies full acceptance of these conditions.<\/p>\n<p><strong>3. BOOKING CONDITIONS<br><\/strong><\/p>\n<p><span style=\"font-weight: bolder; letter-spacing: -0.1px;\">3.1 Booking process<span style=\"font-family: -apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;\"><br\/><\/span><\/span><span style=\"letter-spacing: -0.1px;\">Reservations can be made through the official website, external platforms or direct contact.<\/span><\/p>\n<p>The reservation will be considered confirmed once: <br\/>&#8211; Payment (total or partial) has been completed.<br\/>&#8211; Confirmation has been sent by e-mail.<\/p>\n<p><strong>3.2 Minimum age<\/strong> <br\/>The reservation holder must be at least 18 years of age.<\/p>\n<p><strong>4. PRICES AND PAYMENTS<\/strong> <br\/>Prices include VAT.<br\/><span style=\"letter-spacing: -0.1px;\">Tourist tax is included. <br\/>A prepayment will be required to confirm the reservation.<\/span><\/p>\n<p><span style=\"font-weight: bolder; letter-spacing: -0.1px;\">5. CANCELLATION POLICY<br\/><\/span><span style=\"letter-spacing: -0.1px;\">Free cancellation up to 31 days prior to arrival. <br\/>In case of cancellation outside this period or no-show, 100% of the stay will be charged.<\/span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"><br><\/span><\/p>\n<p><strong>6. HOUSING POLICIES<br><\/strong><br><span style=\"font-weight: bolder; letter-spacing: -0.1px;\">6.1 Check-in and check-out time<\/span><br style=\"letter-spacing: -0.1px;\"\/>&#8211; Check-in: from 13:30.<br\/>&#8211; Check-out: until 11:00.<br\/>You are requested to communicate the approximate time of arrival. The establishment will request identity documents in accordance with current regulations. <\/p>\n<p><strong>6.2 Children<\/strong> <br\/>&#8211; From 0 to 2 years old: free of charge.<br\/>&#8211; From 2 years old and up: standard rate.<\/p>\n<p><strong>6.3 Pets<\/strong> <br\/>Pets are allowed upon request and confirmation by the property.<\/p>\n<p><strong>6.4 Cleaning<\/strong> <br\/>The establishment may clean the apartment from 10:00 to 14:00, by ringing the apartment bell beforehand.<\/p>\n<p><strong>6.5 Parking<\/strong> <br\/>The loft apartment has a private parking space.<\/p>\n<p><strong>7. RULES OF USE<\/strong><span style=\"font-family: -apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;\"><span style=\"font-size: 14.4px;\"><br\/><\/span><\/span>&#8211;<span style=\"font-size: 14.4px;\"> Guests agree to make proper use of the facilities.<br\/><\/span> &#8211;<span style=\"letter-spacing: -0.1px;\"> Respect the rest of other guests.<\/span><br\/> &#8211;<span style=\"font-size: 14.4px;\"> Do not exceed the maximum capacity.<\/span><br\/>&#8211; Do not hold parties.<\/p>\n<p><strong>7.1 Noise<\/strong><br\/>Silence must be observed, especially between 00:00 and 08:00. In case of serious non-compliance, the establishment reserves the right to terminate the stay without refund. <\/p>\n<p><strong>7.2 No smoking<\/strong> <br\/>Smoking is not allowed inside the accommodation. It is forbidden to light candles, firecrackers or any flaming element for safety reasons. <\/p>\n<p><strong>7.3 Responsible use<\/strong> <br\/>When leaving the apartment, it is recommended to check that the faucets, lights and air conditioners are turned off.<\/p>\n<p><strong>8. VIDEO SURVEILLANCE<\/strong><br\/>The establishment has security cameras in common areas (access and parking) for security purposes, in accordance with current data protection regulations.<\/p>\n<p><strong>9. DAMAGES AND LIABILITY<\/strong><br\/><span style=\"letter-spacing: -0.1px;\">The customer is responsible for any damage caused during the stay. The establishment may claim the corresponding repair costs.<\/span><\/p>\n<p><strong>10. LIABILITY<\/strong><br\/>La Torreta del Llac is not responsible for: <br\/>&#8211; Loss or theft of personal belongings.<br\/>&#8211; Interruptions of the service due to force majeure.<\/p>\n<p><strong style=\"letter-spacing: -0.1px;\">11. DATA PROTECTION <\/strong><span style=\"letter-spacing: -0.1px;\"><b>(RGPD)<br\/><\/b><\/span> &#8211;<span style=\"letter-spacing: -0.1px;\">Responsible: La Torreta del Llac SL.<\/span><br\/> &#8211;<span style=\"font-size: 14.4px;\"> Purpose: management of reservations and customer service.<\/span><br\/>&#8211; Legal basis: execution of the contract and compliance with legal obligations.<br\/>&#8211; Conservation: for the time necessary according to applicable regulations.<br\/>&#8211; Rights: access, rectification, deletion and other rights through info@latorretadelllac.com.<\/p>\n<p>For more information, please refer to the Privacy Policy.<\/p>\n<p><strong>12. INTELLECTUAL PROPERTY<\/strong> <br\/>The contents of the website are the property of La Torreta del Llac or are licensed. Unauthorized reproduction is prohibited. <\/p>\n<p><strong>13. BUSINESS LICENSES<\/strong><br\/>&#8211; HUTG-10282 <br\/>&#8211; HUTG-10283 <br\/>&#8211; HUTG-10284 <br\/>&#8211; HUTG-10285 <br\/>Municipal license to open and operate. Commercial Register of Girona: Volume 2300, Sheet GI-380302.<\/p>\n<p><strong>14. APPLICABLE LAW<\/strong> <br\/>These conditions are governed by Spanish law.<\/p>\n<p><strong>15. CONTACT<\/strong> <br\/>&#8211; Email: info@latorretadelllac.com <br\/>&#8211; Phone: 696 480 351 \/ 972 883 164<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS OF USE AND CONTRACTING La Torreta del Llac Boutique Apartments 1. IDENTIFICATION DATA &#8211; Commercial name : Boutique Apartments La Torreta del Llac&#8211; Owner: La Torreta del Llac SL &#8211; NIF: B17852302 &#8211; Address: Doctor Piguillem 9, 17520 Puigcerd\u00e0 &#8211; E-mail: info@latorretadelllac.com &#8211; Telephone: 696 480 351 \/ 972 883 164 2. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":18,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"footnotes":""},"class_list":["post-5686","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/pages\/5686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/comments?post=5686"}],"version-history":[{"count":0,"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/pages\/5686\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.latorretadelllac.com\/en\/wp-json\/wp\/v2\/media?parent=5686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}